Responsible Gaming

Our goal is to ensure a fun, enjoyable, and secure gaming experience. As a responsible gaming provider, we are dedicated to offering a safe environment, encouraging all players to use our platform responsibly.

Excessive gambling or spending more time on our platform than intended can lead to significant issues. Responsible gaming helps to mitigate such risks.

Self-Assessment

If you have concerns about your gaming habits, consider these questions:

  • Have you ever missed work or school due to gambling?
  • Have you neglected your responsibilities because of gambling?
  • Has gambling caused distress in your home life?
  • Did gambling impact your social reputation?
  • Have you ever lied to conceal how much time or money you’ve spent gambling?
  • Have you gambled to cover debts or financial problems?
  • After losing, did you feel compelled to return and recoup your losses?
  • After a win, did you have an urge to keep playing and win more?
  • Do you often gamble until you run out of funds?
  • Have you ever borrowed or sold items to fund your gambling?
  • Has gambling caused you to disregard your or your family’s well-being?
  • Have you ever considered committing illegal acts to fund gambling?
  • Do arguments or frustrations trigger a desire to gamble?

The more affirmative answers you give, the greater the likelihood that gambling might be problematic. Below are tools available to help you control your gaming behavior, as well as external support organizations.

Responsible Gaming Tools

We provide several tools to help manage your gaming activities. These tools help you set limits, take breaks, and even self-exclude if necessary, in line with regulatory guidelines.

You can access these tools by clicking the appropriate links below. (Please note that you may need to log in first.) You can also reach out to our support team for assistance.

Set Limits

Knowing how much you can afford to spend on gaming and how much you’re willing to lose is the first step in responsible gaming.

We allow you to set limits on deposits, bets, and losses for daily, weekly, or monthly periods. You can adjust these limits, either lowering or raising them, but increasing or removing a limit requires a 24-hour cooling-off period. Reducing a limit takes effect immediately.

To set or modify limits, click here.

Reality Check

It’s useful to track how much time you spend on our site. We offer a feature that allows you to set a reality check, which will appear periodically, helping you stay aware of the time you’ve spent.

To activate the reality check, click here.

Time Out

If you feel you need a break, you can request a Time Out, temporarily suspending your account. During this period, you won’t be able to access your account until the set duration ends. You may contact our customer support to remove the Time Out early, but a 7-day cooling-off period will apply. The account will be reactivated either on the original date or after the cooling-off period ends.

To initiate a Time Out, click here.

Self-Exclusion

You can exclude yourself from our site for a set time or indefinitely. Once the exclusion period expires, your account will automatically be reactivated. Requests to remove the exclusion before it ends are subject to a 7-day cooling-off period.

During your exclusion, you will no longer receive marketing communications. (It may take up to 48 hours for all marketing databases to reflect this.)

To exclude yourself, click here.

Important Notice

These tools are designed to assist you in managing your gaming activities. Do not attempt to circumvent them to gamble beyond your set limits or ignore a self-exclusion.

Please note:

  • These tools apply only to the site where they are enabled. If you wish to exclude yourself from multiple sites, you must request exclusion for each one.
  • Do not open additional accounts to bypass these tools. Only one account is permitted per site. Multiple accounts violate our terms and conditions, and we actively monitor and block such actions.
  • Our customer support will address requests promptly, but please wait for confirmation before assuming changes have been made.

Additional Measures

We also encourage additional actions to help manage your gaming:

  • Seek support from professional groups such as Gamblers Anonymous or Gambling Therapy.
  • Install third-party software like Net Nanny, GamBlock, or GamBan to restrict internet access.
  • Request exclusion from all gambling platforms where you hold an account.
  • Unsubscribe from gambling-related forums or mailing lists.

Underage Gambling

It is strictly prohibited for individuals under 18 to open an account or play on our platform. We take reasonable steps to ensure players are of legal age and may request proof of age. Accounts may be suspended until age verification is completed.

We also encourage parents and guardians to take measures to prevent underage gaming:

  • Be aware of the risks when providing minors with internet-accessible devices.
  • Install filtering software like Net Nanny, GamBlock, or GamBan to prevent minors from accessing gambling sites.
  • Never leave children unattended near a device where they could access gambling sites.
  • Ensure that your casino account is never left unattended.
  • Protect your login credentials and avoid using the “Save Password” feature. Always log out after use.
  • Keep your financial information secure and out of reach of minors.